Shipping policy
Effective Date: 01/01/24
Processing Time
Orders are typically processed and shipped within 7-14 business days of the order placement. Processing times may vary during peak seasons or promotional periods.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed at checkout before you complete your purchase.
Shipping Destinations
We currently ship to addresses within Canada. If your country is not listed, please contact us at Rileysocksapparel@gmail.com, and we will do our best to assist you.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 14 business days.
- Express Shipping: Estimated delivery within 7 business days.
Please note that delivery times are estimates and may vary depending on factors beyond our control, such as customs processing times or carrier delays.
Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment through the carrier's website.
International Shipping
For international orders, please be aware that you are responsible for any customs duties, taxes, or fees imposed by your country. We are not responsible for delays caused by customs processing.
Delays and Exceptions
While we make every effort to ensure timely delivery, there may be circumstances beyond our control that cause delays. If your order is significantly delayed, please contact us at Rileysocksapparel@gmail.com, and we will investigate the issue.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is secure, and consider using a delivery address where someone will be available to receive the package.
Shipping Policy Changes
We reserve the right to update or change our shipping policy at any time. Any changes will be reflected on this page.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at Rileysocksapparel@gmail.com.